FAQ's

All you need to know ahead of your session! Drop us an email if you have any further questions

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Where do sessions take place?

Depending on the issues you are looking to address, sessions will either take place at your home, at an agreed walking location or at Tongham Recreational Ground, Surrey.

Can I bring my family?

The more the merrier! Training works best when everyone is on the same page! Some sessions may require more 1-1 time however, so if your not sure, drop us an email!

How do I know which service I need?

Behaviour consultations are for more complex issues such as separation anxiety, aggression or fear based behaviours. While training sessions are tailored towards issues such as recall, lead walking and puppy training.

What if I can't make it?

In extenuating circumstances you can rearrange your session for another time.

What do i need to bring?

If your session is outdoors you will need plenty of treats for your dog, the tastier the better. Appropriate clothing for the weather, a flat lead and collar/harness, and of course your dog!

What methods will we use?

We will use reward based methods in line with the latest scientific developments. Rewards can e anything from treats, sniffing access, toys, cuddles or a stroke. Your dog will be the decider!

How do I pay?

Payment methods can be found in the T&C's you will receive. preferred payment is via bank transfer. Payment must be made before your session is secured.

What happens if it rains?

Unfortunately sessions will continue through most weather unless it is deemed unsafe for you or your dog. Please drop us an email if you are concerned.

Testimonials

"Kassie has been walking my dog Jenson for about 4 months and I couldn't be happier with the service she provides. She has the academic achievements and practical experience that I would look for in someone providing an animal care service, and I know she will always take an ethical, positive approach. I wouldn't trust many people to care for my dogs, but I know that not only is Jenson safe with Kassie, she understands the best way to provide a stimulating and enjoyable walk for him."

"Kassie is a wonderful dog trainer who really knows her stuff and has the qualifications to back it up. She is a positive reinforcement trainer who puts yours and your dogs relationship first. The relationship with her own dog Archie is inspirational and proves the power of this training method. She has brought this dog on tremendously and gives him a wonderful and forfilled life. Kassie can help with many different areas of training from problem pets to fun tricks and agility. Highly highly recommend and couldn't say enough good stuff about this fantastic lady!"

"Highly qualified and extremely knowledgeable, Kassie certainly knows how to get to to the root of the problem whatever species of animal is presented."

"Even though I work with dogs myself, Kassie has helped me on many occasions with my own dogs. A trainer that is able to help another trainer really has to be good at what she does, and Kassie is the best. Qualified, experienced and full of empathy for both owners their dogs. Can't recommend her enough."

"Kassie has a lovely way with animals. She has helped me a lot with my rescue dog that has behavioural issues and continues to help walk both of my dogs when I am in need of someone I can trust."

"Very helpful, and clearly has a passion for her work! It's reassuring to know that she has such a love for dogs. Very knowledgable also! Thank you Kassie!"